Back to Home

Terms of Service

Last Updated: November 3, 2025

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Branded Bottle website (brandedbottle.com) and services. By accessing or using our website and services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you may not access or use our services. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any changes.

2. Services Description

Branded Bottle provides private label bottled water solutions to businesses, including:

  • Custom branded bottled water in multiple formats (alkaline, spring, purified, enhanced, sparkling)
  • Bottle design and customization services
  • National production and distribution services
  • Consultation and quote services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.

3. User Accounts and Registration

To access certain features of our services, you may be required to provide information about yourself and your business. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access or security breach

You are responsible for all activities that occur under your account.

4. Orders and Quotes

4.1 Quote Requests: Quote requests submitted through our website are non-binding until confirmed by both parties. We reserve the right to accept or decline any quote request at our discretion.

4.2 Order Acceptance: All orders are subject to acceptance by Branded Bottle. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

4.3 Pricing: All prices are subject to change without notice. The price charged will be the price in effect at the time your order is accepted.

4.4 Payment Terms: Payment terms will be specified in your order confirmation. Typical terms require a 50% deposit before production begins, with the balance due before shipment.

5. Product Quality and Specifications

5.1 Product Standards: All products are manufactured in accordance with FDA regulations and industry standards. We maintain comprehensive quality control procedures including third-party testing.

5.2 Design Approval: Custom label designs require your written approval before production. Once approved, changes may incur additional fees and production delays.

5.3 Product Variations: Minor variations in color, taste, or appearance may occur due to natural variations in source water and production processes. These variations do not constitute a defect.

6. Shipping and Delivery

6.1 Delivery Timeframes: Estimated delivery dates are approximate and not guaranteed. We are not liable for delays caused by circumstances beyond our reasonable control.

6.2 Risk of Loss: Risk of loss and title for products pass to you upon delivery to the carrier.

6.3 Damaged Shipments: You must inspect deliveries upon receipt and report any damage or discrepancies within 48 hours.

7. Returns and Refunds

7.1 Defective Products: We will replace or refund defective products if reported within 30 days of delivery and determined to be our fault.

7.2 Custom Products: Custom-branded products are non-returnable and non-refundable once production begins, except for manufacturing defects.

7.3 Cancellations: Orders may be cancelled before production begins. Deposits may be non-refundable if design work or materials have been purchased.

8. Intellectual Property

8.1 Your Intellectual Property: You retain all rights to your trademarks, logos, and brand elements provided to us for custom products. You grant us a limited license to use these materials solely to fulfill your order.

8.2 Our Intellectual Property: All content on our website, including text, graphics, logos, and software, is owned by Branded Bottle and protected by copyright and trademark laws.

8.3 Intellectual Property Warranties: You warrant that you have the right to use all intellectual property provided to us and that its use will not infringe on any third-party rights.

9. Warranties and Disclaimers

9.1 Limited Warranty: We warrant that our products will conform to specifications at the time of delivery. This warranty is limited to replacement or refund of defective products.

9.2 Disclaimer: EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, OUR SERVICES AND PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRANDED BOTTLE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCTS OR SERVICES GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless Branded Bottle from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any third-party rights, including intellectual property rights
  • Your product designs, labels, or marketing materials

12. Prohibited Uses

You may not use our website or services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious code
  • Engage in fraudulent or deceptive practices
  • Interfere with or disrupt our services
  • Collect information about other users

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court.

14. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use our services will immediately cease.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Branded Bottle regarding our services.

17. Contact Information

If you have any questions about these Terms of Service, please contact us:

Branded Bottle
Email: sales@brandedbottle.com
Website: brandedbottle.com